‘Digital Eavesdropping’: Unilever Aims to Harness Vaseline’s TikTok Moment.
As a product discovered more than 150 years ago within a Pennsylvania drilling site, the modest tin of Vaseline could hardly be considered an clear candidate for digital platform algorithms.
However, its rise as a popular subject on TikTok has thrust it into the lead of an marketing transformation, seeing big businesses spending big on content creators and reducing expenditure on promoting products in conventional outlets.
From Oil Rigs to Online Hacks
The petroleum jelly was first manufactured in the 1870s by chemist Robert Cheeseborough, who saw laborers using on their skin with a derivative of drilling. Currently, a wave of amateur-created clips have chronicled its broad application in “everyday tips”.
Promoted as a fix for dirty sneakers or extending perfume longevity, along with a cure for squeaky doors. It has even been deployed to combat the nuisance of crisp flavouring sticking to fingers.
Harnessing the Hype
Detecting the product’s new life online, executives at the multinational enhanced the tricks by tasking their in-house experts with verification and sharing the findings with influencers.
Assertions that it diminished the sting of chili on the mouth were confirmed. Similarly supported were ideas it could lengthen scent duration and revive leather bags. Claims that it would whiten teeth or extend lashes were refuted.
The ‘Digital Ear’ Approach
Outdoor advertising and television commercials would once have been the cornerstone of its marketing push. However, this online trend has persuaded leaders to ramp up funding for content creators.
This observation of social channels to inform business strategy has been labeled “social listening”. The company's chief executive, newly named, has indicated the goal is to spend 50% of its massive marketing spend on digital creator content.
Shifting to Modern Engagement
A leading Unilever executive, who is spearheading the social media effort, said the company was just evolving with contemporary approaches of reaching consumers. She said engaging on social media “without spoiling the atmosphere” was essential.
“What is the key to genuine brand integration? This has perpetually been our aim as brands, dating to when neighbors chatted over fences and sharing usage tips.
“We are witnessing a departure from a broadcast model, where we would just transmit messages … Now it’s many conversations, many communities. Changes in digital feeds means that these groups seem specialized, but they’re not.
“Having your brand advocated by other people, mentioned by individuals, that fosters reliability and pertinence. Content makers are key. We are expanding this endorsement system.”
A Revolutionary Change in Media
This plan mirrors dramatic transformations happening in audience habits, with Gen Z and millennial audiences spending more time on apps like TikTok and Instagram than traditional TV, print, or radio.
The shift is reflected in falling revenues for broadcast and newspaper ads. Across Britain, ad revenues for leading TV channels have declined by over six hundred million pounds in real terms since 2019.
Influencer Marketing Expansion
It also reflects a blurring of media roles as brands effectively act as media producers, linking up with a multitude of digital creators to boost their products.
Leon Harlow said: “Clearly, there is a migration of viewers out of certain traditional media outlets and their time is increasingly on Instagram, TikTok and YouTube than they are consuming linear broadcasts or printed matter.
“Many companies report to us consumers have more faith in suggestions from the personalities they subscribe to over traditional advertisements. It's an ongoing shift.”
He noted companies can reduce costs by investing in creators over large-scale legacy ad buys, which also permits simpler message refinement to gauge performance.
This strategy is expanding. Marketing investment on the creator economy is rising at quadruple the rate than total media spending. In the US, it has increased by over 100% since 2021 and is expected to hit multi-billion dollar sums in 2025.
The Enduring Power of Broadcast
Despite the huge changes, industry figures said they believed broadcast ads retained significant importance to play, as TV channels continued to possess the influence to shape the national conversation.
The executive noted: “One of the highest return-on-investment media opportunities is still the Super Bowl. It’s not about those broadcasters saying: ‘We are no longer pertinent.’ The focus is on who seizes focus … There is undoubtedly a future for traditional media.”